Although Frecciarossa trains are advertised as having free on-board Wi-Fi, Audrey and I found it impossible to be able to connect to the internet on our phones. The main reason for this is the hoops you have to jump through to get online. For starters, you have to connect to the train’s Wi-Fi and from there you can access the FRECCE Portal, where you have to register an account before being allowed to access the internet.
You can ONLY create an account on the portal while being connected to the onboard Wi-Fi. After creating an account you will be prompted to verify your account via a code sent to you by text message. The problem here is that if you are trying to create an account through your phone, you will not be able to receive any text messages if you are connected to a Wi-Fi signal that isn’t connected to the internet. If you disconnect from the Wi-Fi to get a signal, your session will be terminated and you will have to start all over again.
This system was extremely frustrating and after tinkering with it on both of our phones for nearly an hour, we just gave up on it.
Although we couldn’t connect to the internet, the FRECCE Portal grants you access to free online news sites, movies, music, and TV shows.