Two days before my check-in, I received an e-mail from the people over at Zags asking if I wanted to pre-pay for any “upgrades” such as pre-paying for parking (which I took advantage of), buying a bottle of wine for the room, and reserve early check-in or late check-out among other things.
Check-in time was at 4:00 PM but since we pulled into town earlier than expected, we tried our luck right around 3:00. Fortunately, our suite was ready for our arrival so we were allowed to check-in early for no additional cost.
In addition to two sets of keys to the suite, I was also handed a map of downtown Portland, a parking permit to place on my dashboard, $20 worth of vouchers valid at the restaurant on the ground floor, and was told the room came with a $15 credit to be used in the hotel’s pantry in the lobby.